AI agent for hotels
Increase direct bookings
with AI agent
Your AI agent delivers concierge-level service 24/7 in 130+ languages.
You control what it says, why it says it, and how much revenue it brings.
- Works with your booking system
- Website, WhatsApp, Instagram, Email
- Manage without developers
Everything you need to grow direct bookings
Your AI agent handles guest inquiries while you focus on hospitality.
Help guests book rooms and extras
Answer questions about availability, room types, and prices. Guide guests through booking on your website. Suggest spa treatments, airport transfers, or late checkout when it makes sense. Your agent can check the weather, show how to get to nearby attractions, recommend restaurants — just like a real concierge.
Knowledge Sources
Rooms
Hotel services
Google Maps
TripAdvisor
Business Tools
HubSpot
Match guests with perfect rooms
The agent learns what matters to each guest and recommends accordingly. Anniversary celebration gets champagne in a garden suite. Late business arrival gets express checkout with early breakfast. Family with a dog gets patio access and pet amenities.
Sarah Mitchell
Connect to a real person when needed
If the AI cannot understand a request or the guest wants to speak with staff, it hands over smoothly. Your team gets the full conversation history — the guest never has to repeat themselves.
Handed off to Maria
Match your brand look and voice
Customize the chat widget colors, greeting message, and avatar. Choose a formal or friendly tone. The agent speaks like your property — whether you run a boutique hotel or a family guesthouse.
Interface
Tone of Voice
Emoji Usage
See how conversations turn into bookings
Your AI agent guides guests from first question to confirmed reservation.
Suggest relevant extras
Personalized recommendationsIncreases revenue per guestFeels helpful
Upsell offered
Revenue opportunity
All your channels, one inbox
Meet guests where they are — your team sees everything in one place.
Website, WhatsApp, Instagram, and more
Some guests prefer chat on your site. Others message on WhatsApp or Instagram. The AI agent responds on all channels with consistent answers. You manage everything from a single dashboard.
WhatsApp
Messenger
Instagram
Website
flutch
See what guests are asking
Track your busiest hours, most common questions, and how many conversations lead to bookings. Understand what guests care about before they arrive.
Conversations Log
| Conversation | Status | Cost |
|---|---|---|
| Automate customer support AI | reached | $0.84 |
| Enterprise integration capabilities | reached | $1.26 |
| Lead qualification system demo | ongoing | $0.52 |
| Healthcare patient intake AI | failed | $0.64 |
| General product features | failed | $0.28 |
Start today in a few minutes
Add the widget to your website. Upload your property details. Your AI agent goes live in minutes — welcoming visitors, answering questions, and guiding them to book directly with you.
Get Started for FreeSimple, transparent pricing
Start free. Scale as you grow. No hidden fees.
Observe
$0/mo, billed monthly
For teams launching and evaluating sales AI agents.
- 500 agent calls
- 500 MB knowledge storage
- 1,000 knowledge searches
- $5 grant for LLM costs
Measure
$49/mo, billed monthly
For teams tracking agent performance and business outcomes.
- 3,000 agent calls
- 1 GB knowledge storage
- 5,000 knowledge searches
- $5 grant for LLM costs
Most Popular
Optimize
$99/mo, billed monthly
For teams improving quality and cost through experiments.
- 10,000 agent calls
- 5 GB knowledge storage
- 20,000 knowledge searches
- $5 grant for LLM costs
Scale
$199/mo, billed monthly
For organizations running high-volume AI agents at scale.
- 30,000 agent calls
- 10 GB knowledge storage
- 50,000 knowledge searches
- $5 grant for LLM costs
Common questions
How is this different from a regular chatbot?
Traditional chatbots follow scripts — they can only handle questions they were programmed for. This AI agent understands natural language, remembers context, and adapts to how guests actually talk. It can handle complex questions like "I'm arriving late, traveling with a dog, and need early checkout next day" — things that would confuse a scripted bot.
How do I know the AI gives correct information?
The AI only uses information you provide — your rates, policies, room descriptions. It syncs with your booking system for real-time availability and prices. You can review conversations anytime and update your property info whenever things change.
What if a guest asks something the AI cannot answer?
The AI hands over to your team. It takes the guest's contact details and shares the full conversation so your staff can follow up. The guest is never left hanging, and your team has all the context.
Will it work with my booking system?
Yes. We connect with most hospitality systems through APIs. This lets the AI check real availability, show accurate prices, and guide guests directly to booking. If your system has an API, we can likely connect it.
How long does setup take?
Basic setup takes about 10 minutes — add the widget to your site and upload your property information. The AI starts answering common questions right away. Connecting your booking engine for live availability usually takes a few days.
What languages does it support?
Over 130 languages. The AI detects the guest's language automatically and responds naturally — whether French, Japanese, Arabic, or Portuguese.
Do I need technical skills to manage it?
No coding required after initial setup. You manage everything through a dashboard — update your property info, review conversations, adjust settings. Most of our customers run it without IT involvement.
Looking for advanced features?
A/B testing, conversion analytics, quality monitoring, and custom integrations for larger properties.
Get Started for Free